[CRM] Dynamics CRM, more than a product

Few days ago, I read a very good article about Dynamics CRM from Ascentium. This article titled “Ascentium – Microsoft Dynamics CRM as a Business Application Platform”, explains from a high level point of view why and how Dynamics CRM is really a platform instead of a simple product. Even if you know CRM, I recommend to read it.

Enjoy!

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