Unable to install new language

I was trying to install a new language in my Microsoft Dataverse / Dynamics 365 environment and I carried on getting the error “Duplicate Record. A record with these values already exists“. If you are suffering the same, do NOT panic 😀

I also downloaded the log file and it provided some additional technical information: “Violation of PRIMARY KEY constraint ‘cndx_PrimaryKey_ImportJob’. Cannot insert duplicate key in object ‘dbo.ImportJobBase’. The duplicate key value is <redacted>.” But nothing really useful to carry on.

So I tried to install the same language again and that gave me a clue in the error message: “Cannot start another [LanguageProvision] because there is a previous [LanguageProvision] running at this moment. Use Solution History for more details“.

New language being installed as a solution

New languages are installed using solutions and it looks like it just takes some time (it took 45-60 minutes in my case) for a new language to be available. Conclusion: be patient when you install a new language and it will just happen 🙌

By the way, you can also manage the environment languages in the new Power Platform admin center:

Environment Languages in Power Platform admin center

Feature image by Joel Naren on Unsplash

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s