Unable to install new language

I was trying to install a new language in my Microsoft Dataverse / Dynamics 365 environment and I carried on getting the error “Duplicate Record. A record with these values already exists“. If you are suffering the same, do NOT panic πŸ˜€

I also downloaded the log file and it provided some additional technical information: “Violation of PRIMARY KEY constraint ‘cndx_PrimaryKey_ImportJob’. Cannot insert duplicate key in object ‘dbo.ImportJobBase’. The duplicate key value is <redacted>.” But nothing really useful to carry on.

So I tried to install the same language again and that gave me a clue in the error message: “Cannot start another [LanguageProvision] because there is a previous [LanguageProvision] running at this moment. Use Solution History for more details“.

New language being installed as a solution

New languages are installed using solutions and it looks like it just takes some time (it took 45-60 minutes in my case) for a new language to be available. Conclusion: be patient when you install a new language and it will just happen πŸ™Œ

By the way, you can also manage the environment languages in the new Power Platform admin center:

Environment Languages in Power Platform admin center

Feature image by Joel Naren on Unsplash

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