First look at Microsoft Dynamics 365

It has been great to see the new changes coming with Dynamics 365 (Available November 1st) during Scott Guthrie presentation at First look at Microsoft Dynamics 365. The new Dynamics home page gives you an easy start point to join the user experience of our CRM and ERP users: There we can find the different … Continue reading First look at Microsoft Dynamics 365 →

Too many active business process flows

Have you seen that message before on your Microsoft Dynamics CRM organisation? You may have if you have tried to activate more than 10 business processes at the same time for the same entity. This is a limitation by design which is well-known and described on the Microsoft technical documentation, have a look at the following … Continue reading Too many active business process flows →

New Dynamics CRM Email Signatures

Microsoft Dynamics CRM 2016 Update 1 brings Email Signatures as an out of the box functionality. They can be used on Users or Queues (based on Teams). Create a new email and you will see a new icon on the email designer to insert signatures: To create more signatures, go to Personal Settings or, as an admin, Administration => Templates … Continue reading New Dynamics CRM Email Signatures →

Where is my data? Microsoft Datacenters

Probably many customers and partners have already asked you this question: where is our data? You can give them more details and a quick picture using the next Microsoft site: http://o365datacentermap.azurewebsites.net/

[CRM] Voice of the Customer available in EMEA

You can already try the new Voice of the Customer (VoC) functionality in Dynamics CRM Online (only Online for now). Initially it was only available in US deployments (https://orgname.crm.dynamics.com) but this week has been released in EMEA datacenters as well (https://orgname.crm4.dynamics.com). VoC allows you to design and publish surveys using Dynamics CRM. You can then share … Continue reading [CRM] Voice of the Customer available in EMEA →

401 Authentication Error, CRM Email Router stopped working

We noticed incoming emails stopped getting in and we saw a 401 Authentication Error in the CRM Email Router server logs. Nothing has changed in the system account used for this Forwarded Mailbox and the password is still valid. Deployment: CRM Online + CRM Email Router + Exchange Online CRM Email Router Configuration: Forward mailbox … Continue reading 401 Authentication Error, CRM Email Router stopped working →

Role to JUST Import Data into Dynamics CRM

If you need to give the ability for a Dynamics CRM user to Import Data, you can just create a security role with access to the next entities: Data Import Data Map Import Source File Note: I have notice you will need, at least, Delete right - user level on the Data Import entity (it doesn't make sense … Continue reading Role to JUST Import Data into Dynamics CRM →

CrmDeveloperCenter.com

Have you seen the latest CRM Developer Center? It is a great place for developers getting started with Dynamics CRM. The search has been customised and improved to find content only related to CRM, see below an example. In the same site, have a look at the Documentation section, which contains useful things like the new Preview … Continue reading CrmDeveloperCenter.com →

Dynamics CRM + Microsoft Edge

I'm enjoying the new Windows 10. One of its new features is Microsoft Edge, the replacement for Internet Explorer. It is definitely quicker and cleaner. My Edge favourite feature so far is "Make a Web Note". It allows you to write notes on the current page you are browsing, highlight things and add typed notes … Continue reading Dynamics CRM + Microsoft Edge →

Dynamics CRM 2015 SDK and Developer Toolkit

The new CRM SDK 2015 doesn't give support yet for our known CRM Developer Toolkit, which has been part of the CRM SDK until CRM 2013. Basically, the CRM SDK 2015 assemblies have been compiled with .NET Framework 4.5.2, but CRM Developer Toolkit was compiled using NET Framework 4.5. See the next Microsoft article for more details. For instance, let's check the … Continue reading Dynamics CRM 2015 SDK and Developer Toolkit →