⏲️ Time flies and the new release 2021 wave 1 is coming, are you getting ready? April 1st will be here very soon 🥳 https://dynamics.microsoft.com/en-us/roadmap/overview/ If you haven't done it yet, you can find all the details about the new changes in the release plans: https://docs.microsoft.com/en-us/dynamics365/release-plans/ Once you have got familiar with the release notes, … Continue reading 2021 release wave 1 coming soon
Our expectations are every day higher and more demanding. This is also reflected in our personal and business software applications. How long has Instagram been down this year? When was the last time your CRM system was not available? Have you had any payment delayed recently? How much or how long are you willing to … Continue reading 99 Vs 99.999
Identity, Governance, Privacy, Compliance. These words are not the typical ones that I would use in my technical posts, however they are behind the implementations and projects many of us take part in. Microsoft has made a huge effort to consider these attributes in their Azure cloud platform. As I have been learning and reading … Continue reading Identity, Governance, Privacy, Compliance
In my previous post, I introduced the new Automatic Record Creation rules in the Customer Service Hub app. In this new post, I'm going to expand this topic to use conditions and actions. This will allow us really to generate other records and I'll show you an example to group emails by case. I have … Continue reading [email-IV] Automatic Record Creation Rules actions
In my previous posts, I described how to create a common mailbox and handle the creation of contacts. In this new article, I´m going to introduce the Automatic Record Creation rules and some of their latest features. Automatic Record Creation Rules have been a useful tool to enable non-developers to create business rules around emails … Continue reading [email-III] Automatic Record Creation Rules intro
I have been recently testing the new Custom API functionality and how it could be integrated with spkl. This article describes some of those tests and the current status. In case you are not familiar with spkl, it is a great development and open-source tool created and driven by Scott Durow (thanks for all this … Continue reading Deploy Custom API using spkl
In my previous post, I described how you could retrieve the labels of a choices column (multi-select optionset attribute) using a classic Dynamics Workflow. In this new article, I describe how to do the same using a Power Automate flow. Using a classic Dynamic workflow is still a valid solution. However, if you are creating … Continue reading Get choices names in flows
A couple of years ago I wrote a utility for the community tool Dynamics-365-Workflow-Tools to retrieve the selected values of a multi-select optionset attribute within a workflow. I have now extended this utility to also provide the corresponding labels. By the way, by multi-select optionset I mean the Choices column type based on the new … Continue reading Get choices names in workflows
I was trying to install a new language in my Microsoft Dataverse / Dynamics 365 environment and I carried on getting the error "Duplicate Record. A record with these values already exists". If you are suffering the same, do NOT panic 😀 I also downloaded the log file and it provided some additional technical information: … Continue reading Unable to install new language
In my previous post, I explained how we could receive and manage emails within Dynamics 365 using a shared mailbox linked to a queue. When emails are received from unknown senders, by default, a new contact gets created. Unknow means that there is not a record in the system with the same email address. "Contact" … Continue reading [email-II] Creating contacts
