In my previous post, I explained how we could receive and manage emails within Dynamics 365 using a shared mailbox linked to a queue. When emails are received from unknown senders, by default, a new contact gets created. Unknow means that there is not a record in the system with the same email address. "Contact" … Continue reading [email-II] Creating contacts
Category: Customer Engagement
Currency rollup field is not calculated
This week I created a new PowerApps environment with a model driven app and I noticed one of the rollup currency field was not calculated. In this article I'll explain the workaround to solve this issue. To simplify the scenario, I have two entities: A and B. Entity A is the parent entity of B, … Continue reading Currency rollup field is not calculated
Simulate long operations in Dynamics 365 (CRM)
This article describes how to simulate a long operation in Dynamics 365 (CRM) using a simple custom plugin that introduces a delay using the Thread.Sleep function. Background: recently we have been investigating an issue regarding some timeouts happening in a third party application which connects to our Dynamics 365 service. At the moment, it is difficult to tell … Continue reading Simulate long operations in Dynamics 365 (CRM)
Dynamics 365 v9.0 is already available
Some great news this week, the new Dynamics 365 (CRM) version 9.0 is already available for trial. The build version I've got with my UK trial ([orgname].crm11.dynamics.com) is 9.0.0.11.03. You can now enjoy some of the new features that I show below: New design: New Unified Interface Apps Flow Integration Multi Select Option Set attribute New Solutions … Continue reading Dynamics 365 v9.0 is already available