Adding items to a Multi-select Option Set in workflows

In this article we will see how to add items to a multi-select option set attribute within a workflow using the community utility Dynamics-365-Workflow-Tools SetMultiSelectOptionSet. In the above workflow, the customer (related opportunity account) Business Regions will be added to the Opportunity. If this opportunity already has some values, they won't be removed. The "SetMultiSelectOptionSet" utility … Continue reading Adding items to a Multi-select Option Set in workflows

Copying multi-select option sets in workflows

One of the new features in Dynamics 365 Customer Engagement / CDS is the multi-select option set attributes. This is a new type of attribute like Single Line of Text, Image, Whole Number, etc Dynamics Attributes Types Unfortunately multi-select option sets got some limitations: Cannot be used in the form headerCannot be used in the Business … Continue reading Copying multi-select option sets in workflows