What is the IP address used by your online Dynamics 365 or Microsoft Dataverse environment? If you are connecting from a plugin, a Custom API, a custom workflow activity or a Power Automate Flow to an external API, what is the public IP seen by that external system? Before answering those questions, why are we … Continue reading What is your IP?
In my previous post, I introduced the new Automatic Record Creation rules in the Customer Service Hub app. In this new post, I'm going to expand this topic to use conditions and actions. This will allow us really to generate other records and I'll show you an example to group emails by case. I have … Continue reading [email-IV] Automatic Record Creation Rules actions
In my previous posts, I described how to create a common mailbox and handle the creation of contacts. In this new article, I´m going to introduce the Automatic Record Creation rules and some of their latest features. Automatic Record Creation Rules have been a useful tool to enable non-developers to create business rules around emails … Continue reading [email-III] Automatic Record Creation Rules intro
I have been recently testing the new Custom API functionality and how it could be integrated with spkl. This article describes some of those tests and the current status. In case you are not familiar with spkl, it is a great development and open-source tool created and driven by Scott Durow (thanks for all this … Continue reading Deploy Custom API using spkl
Last year we saw some naming changes in the Power Platform regarding the Common Data Service, now finally called Microsoft Dataverse. Because I carry on forgetting the terminology 😵, I have written this simple article with the summary table published by Microsoft: https://docs.microsoft.com/en-us/powerapps/maker/data-platform/data-platform-intro#terminology-updates
I was trying to install a new language in my Microsoft Dataverse / Dynamics 365 environment and I carried on getting the error "Duplicate Record. A record with these values already exists". If you are suffering the same, do NOT panic 😀 I also downloaded the log file and it provided some additional technical information: … Continue reading Unable to install new language
In my previous post, I explained how we could receive and manage emails within Dynamics 365 using a shared mailbox linked to a queue. When emails are received from unknown senders, by default, a new contact gets created. Unknow means that there is not a record in the system with the same email address. "Contact" … Continue reading [email-II] Creating contacts
One of the most common requirements I have seen in business applications projects is the ability to receive and send emails directly from the main customer management system (e.g. CRM). A simple solution for this is to use Server-Side Sync to integrate Microsoft Exchange mailboxes with Dynamics 365 / Microsoft Dataverse. By the way, this … Continue reading [email-I] A common mailbox