Renewing certifications

Some Microsoft certifications are not any more "valid" forever as they used to be. It probably makes sense considering how much technology changes so quickly. This happens, for instance, with the business applications certifications PL-100 Microsoft Power Platform App Maker, PL-400 Microsoft Power Platform Developer and PL-600 Microsoft Power Platform Solution Architect. The good news … Continue reading Renewing certifications

Dynamics 365, Teams and Documents

Dynamics 365 and Teams integration using documents

The document capability has always been an important one in Dynamics 365 as well as for any CRM or ERP system. Over the years, this area has changed significantly and it has evolved positively. Today we can finally enjoy a rich and seamless user experience between Dynamics 365, SharePoint, OneDrive and Microsoft Teams. In the … Continue reading Dynamics 365, Teams and Documents

PL 600 Power Platform Solution Architect

Last week I was finally able to take the PL 600 Power Platform Solution Architect exam ๐Ÿ™Œ With our daily jobs and personal life, it is sometimes difficult to find time to prepare a certification and take these kinds of exams. However, if the Power Platform is part of your job and you are working … Continue reading PL 600 Power Platform Solution Architect

Custom API Enabled for Workflow

Now we can use Microsoft Dataverse Custom API within real-time workflows ("the classic ones"). This is a nice surprise that I've noticed this week while developing a custom API. New "Enabled for Workflow" option in Custom API Notice the new option "Enabled for Workflow" in the Custom API form. To use this new feature, you … Continue reading Custom API Enabled for Workflow

PL-400 Power Platform Developer

Before I started working with Dynamics CRM 3 and 4 back in 2008, I was a .NET developer. So working with plugins ("those Callouts in CRM 3.0"), custom workflow activities and client extensions (HTML, JavaScript) was relatively "familiar" for me. So that I decided to focus on my weakest part: what is the CRM application, … Continue reading PL-400 Power Platform Developer

Governance and Administration

Microsoft Ignite March 2021 has brought many interesting announcements. In this article, Iยดll cover some of the content delivered by @clamanna and @JulieStrauss3 highlighting the new enhancements coming in the Power Platform for Governance and Administration. What's new and what's next for the Microsoft Power PlatformEnhancing the Admin experience with Power Platform Governance The last … Continue reading Governance and Administration

2021 release wave 1 coming soon

โฒ๏ธ Time flies and the new release 2021 wave 1 is coming, are you getting ready? April 1st will be here very soon ๐Ÿฅณ https://dynamics.microsoft.com/en-us/roadmap/overview/ If you haven't done it yet, you can find all the details about the new changes in the release plans: https://docs.microsoft.com/en-us/dynamics365/release-plans/ Once you have got familiar with the release notes, … Continue reading 2021 release wave 1 coming soon

[email-IV] Automatic Record Creation Rules actions

In my previous post, I introduced the new Automatic Record Creation rules in the Customer Service Hub app. In this new post, I'm going to expand this topic to use conditions and actions. This will allow us really to generate other records and I'll show you an example to group emails by case. I have … Continue reading [email-IV] Automatic Record Creation Rules actions

[email-III] Automatic Record Creation Rules intro

In my previous posts, I described how to create a common mailbox and handle the creation of contacts. In this new article, Iยดm going to introduce the Automatic Record Creation rules and some of their latest features. Automatic Record Creation Rules have been a useful tool to enable non-developers to create business rules around emails … Continue reading [email-III] Automatic Record Creation Rules intro