Trying to create a Case (incident) and I was getting the familiar message “Insufficient permissions… contact your administrator”:
My security role seemed to be fine, I got enough permissions to create, update, read,… the case entity. But, the initial error message didn’t help me at all to understand what I was missing.
Then, I just released the details of the error and the reason of the same were in the URL 🙂 :
Exactly, in this case I was missing the read permission in the Subject entity
Hope it helps!